> ## Documentation Index > Fetch the complete documentation index at: https://docs.greenflash.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get Organization Analytics > See how an entire organization (company, team, etc.) engages with your AI across all their users and conversations. Spot trends, measure satisfaction, and identify opportunities to improve the experience for your biggest customers. **⚠️ Requires Growth+ plan or higher** **Two modes available:** - **simple mode**: Get organization-wide metrics like average sentiment, frustration levels, commercial intent, and quality scores. Perfect for executive dashboards and health monitoring. No rate limiting. - **insights mode** (default): Dive into detailed patterns, common topics, and AI-generated recommendations for improving this organization's experience. Rate limited based on your plan's `maxAnalysesPerHour`. If analytics don't exist yet, they'll be generated in real-time from the organization's conversations (this may take a few seconds). Returns 404 if the organization doesn't exist or has no conversations. ## OpenAPI ````yaml https://www.greenflash.ai/api/openapi get /organizations/{organizationId}/analytics openapi: 3.1.0 info: title: Greenflash API Reference version: 1.0.0 description: >- Greenflash endpoints for capturing interactions, managing prompts, and identifying users. servers: - url: https://www.greenflash.ai/api/v1 description: Greenflash API v1 security: [] tags: - name: Interactions description: Capture interactions between users and AI - name: Business Events description: Capture business events - name: Analytics description: Understand chat and agentic interactions analyses - name: Inbox description: Review flagged conversations - name: Segments description: Manage user segments - name: Prompts description: Manage prompts - name: Chat description: Stream chat and agentic conversations - name: Models description: Manage AI models - name: Products description: Manage products - name: Users description: Manage users - name: Organizations description: Manage organizations paths: /organizations/{organizationId}/analytics: get: tags: - Analytics - Users - Organizations summary: Get Organization Analytics description: >- See how an entire organization (company, team, etc.) engages with your AI across all their users and conversations. Spot trends, measure satisfaction, and identify opportunities to improve the experience for your biggest customers. **⚠️ Requires Growth+ plan or higher** **Two modes available:** - **simple mode**: Get organization-wide metrics like average sentiment, frustration levels, commercial intent, and quality scores. Perfect for executive dashboards and health monitoring. No rate limiting. - **insights mode** (default): Dive into detailed patterns, common topics, and AI-generated recommendations for improving this organization's experience. Rate limited based on your plan's `maxAnalysesPerHour`. If analytics don't exist yet, they'll be generated in real-time from the organization's conversations (this may take a few seconds). Returns 404 if the organization doesn't exist or has no conversations. parameters: - schema: type: string format: uuid description: The organization ID to get analytics for required: true description: The organization ID to get analytics for name: organizationId in: path - schema: type: string enum: - simple - insights default: insights description: >- Analysis mode: "simple" returns only numeric aggregates (no rate limiting), "insights" includes topics, keywords, and recommendations (rate limited per tenant plan). required: false description: >- Analysis mode: "simple" returns only numeric aggregates (no rate limiting), "insights" includes topics, keywords, and recommendations (rate limited per tenant plan). name: mode in: query - schema: type: string format: uuid description: Filter analytics by product ID. required: false description: Filter analytics by product ID. name: productId in: query - schema: type: string format: uuid description: Filter analytics by version ID. required: false description: Filter analytics by version ID. name: versionId in: query responses: '200': description: Organization analytics retrieved successfully content: application/json: schema: $ref: '#/components/schemas/GetOrganizationAnalysisResponse' '404': description: Organization not found or no conversations exist content: application/json: schema: type: object properties: success: type: boolean description: Whether the API call was successful (false for errors). error: type: string description: Error message describing what went wrong. description: Error response for get organization analytics operations. example: success: false error: No conversations found for this organization '429': description: Rate limit exceeded (insights mode only) content: application/json: schema: type: object properties: success: type: boolean description: Whether the API call was successful (false for errors). error: type: string description: Error message describing what went wrong. description: Error response for get organization analytics operations. example: success: false error: >- Rate limit exceeded for analytics insights. Please try again later or use simple mode. '500': description: Server error content: application/json: schema: type: object properties: success: type: boolean description: Whether the API call was successful (false for errors). error: type: string description: Error message describing what went wrong. description: Error response for get organization analytics operations. security: - bearerAuth: [] x-codeSamples: - lang: JavaScript source: >- import Greenflash from 'greenflash'; const client = new Greenflash({ apiKey: process.env['GREENFLASH_API_KEY'], // This is the default and can be omitted }); const getOrganizationAnalyticsResponse = await client.organizations.getOrganizationAnalytics( '182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e', ); console.log(getOrganizationAnalyticsResponse.averageChangeInUserSentiment); - lang: Python source: >- import os from greenflash import Greenflash client = Greenflash( api_key=os.environ.get("GREENFLASH_API_KEY"), # This is the default and can be omitted ) get_organization_analytics_response = client.organizations.get_organization_analytics( organization_id="182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e", ) print(get_organization_analytics_response.average_change_in_user_sentiment) components: schemas: GetOrganizationAnalysisResponse: allOf: - $ref: '#/components/schemas/OrganizationAnalyses' - type: object properties: summary: type: - object - 'null' properties: analysis: type: string reason: type: string required: - analysis - reason description: Summary of the organization analytics. totalConversations: type: number description: Total number of conversations analyzed. required: - summary - totalConversations OrganizationAnalyses: type: object properties: averageUserSentiment: type: object properties: label: type: string score: type: number required: - label - score description: Average sentiment across all conversations. averageChangeInUserSentiment: type: object properties: label: type: string score: type: number required: - label - score description: Distribution of sentiment changes. averageFrustration: type: object properties: score: type: number label: type: string required: - score - label description: Average frustration level. averageStruggle: type: object properties: score: type: number label: type: string required: - score - label description: Average struggle level. averageCommercialIntent: type: object properties: score: type: number label: type: string required: - score - label description: Average commercial intent. averageConversationRating: type: - number - 'null' description: Average conversation rating. averageConversationQualityIndex: type: - number - 'null' description: Average conversation quality index. topics: type: array items: type: object properties: name: type: string count: type: number required: - name - count description: Topics discussed (insights mode only). keywords: type: array items: type: object properties: name: type: string count: type: number required: - name - count description: Keywords extracted (insights mode only). required: - averageUserSentiment - averageChangeInUserSentiment - averageFrustration - averageStruggle - averageCommercialIntent - averageConversationRating - averageConversationQualityIndex securitySchemes: bearerAuth: type: http scheme: bearer ````